Reviewing & commenting

Pinned annotations, threads, mentions, statuses, labels, and everything about feedback.

LB

By Luke Benjamin·13 articles

Comment mode and pinned annotationsSwitch the viewer from Browse to Comment and click anywhere on the email; your note pins to that exact spot as a numbered marker that carries through to every reviewer.

Threads and repliesEvery pin opens a thread; reply to keep a discussion in one place. Threads stay with the pin and the version they were made on, so context is never lost.

Mention a teammateType @ in a comment to mention a teammate; they get a notification pointing at the comment and it appears in their activity feed. A Team plan feature.

Assign a commentAssign a comment to a workspace member to make it clear who owns the fix; assigned comments can be filtered to "assigned to me." A Team plan feature.

Comment statusesEach comment carries a status (Open, In progress, In review, Resolved). When a new version arrives, comments on the previous version are automatically marked resolved.

Comment labelsLabels group feedback by type, each with its own color. Personal labels follow you across every email; team labels are shared with your whole workspace.

Private and team-only commentsOn a team canvas, mark a comment as team-only and it stays inside your workspace, invisible to guests. Team-only comments are tinted amber. A Team plan feature.

ReactionsReact to a comment with an emoji when a full reply is overkill. Reactions group by emoji and show who reacted.

Search and filter commentsThe comments sidebar can search by text and filter by status, read state, "assigned to me," and label, then sort by newest, oldest, or position on the page.

Suggest a text editWhen the fix is wording, click the text in the email and edit it inline. Proofel captures the change as a suggestion and shows the original and new wording side by side.

Pause commentingUse the pause commenting button in the canvas header to freeze the thread. Existing comments stay visible; no new ones can be added until you resume.

DeadlinesSet a deadline in the Send for approval dialog and optionally have Proofel pause commenting automatically when it passes. Available on Pro and above.

Review on your phoneEverything works in the mobile browser with no app to install. Open a review link on your phone to read threads, comment, and approve or request changes.